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Selling Modes

Learn how to set up and change the Selling Mode on your point of sale – and how it shapes your point of sale to match the way your business works.

Your business isn't one-size-fits-all; your point of sale shouldn't be either. Selling Modes tailor your setup to the way you sell, putting the right tools front and centre so your team can spend less time navigating and more time serving customers.

We'll recommend a mode based on your business type and from there, your point of sale system adapts to the way you work, showing the tools, features, and terminology that make the most sense for your business.

New to Yoco Counter? Get set up with our step-by-step guide before selecting your Selling Mode.


Types of Selling Modes


There are five Selling Modes to choose from, with each one adjusting your point of sale to match your workflow.

Dine-in Mode


Recommended for

Includes

Restaurants and sit-down venues where staff take orders at the table.

Core Plan →

  • Order management to track and manage orders from start to payment

  • Order types sit-down or takeaway


Pro Plan →

  • Table management on your POS device so you can see which tables are occupied, open, or waiting

  • Table-side ordering using paired Khumo devices

💡 Good to know: Before you can use tables and table-side ordering, you'll need to set up your tables in the Yoco App (mobile or web). Click here to find out how.

Quick Order


Recommended for

Includes

High-volume counter service – cafés, food trucks, bakeries, and takeaways where speed is everything.

Core Plan →

  • Order management to track and manage orders from open to paid

  • Order types sit-down or takeaway

Appointments


Recommended for

Includes

Appointment-based businesses, including hair salons, barbers, spas, nail studios, and massage therapists.

Core Plan →

  • Services and product catalogue

  • Customer profiles

  • Staff assignment per appointment

Plus Plan →

  • Calendar for making Bookings and viewing them at a glance

👨 Need to create staff profiles? Click here to find out how you can set up your team before you start assigning appointments.

Shop


Recommended for

Includes

Retailers who sell from a catalogue – clothing stores, gift shops, electronics, homeware, and more.

Core Plan →

  • Product catalogue with barcode scanning

  • Stock visibility (Coming soon)

👗 Need to set up your product catalogue first? Click here for a step-by-step guide to creating and managing your products.

Standard


Recommended for

Includes

Businesses that don't fit neatly into any of the other categories.

Core Plan →

  • Product catalogue

  • Standard selling features

💡 Good to know: If you're not on the right Yoco Plan for the mode that fits your business best, but you'll be prompted to upgrade plans when you try to use the associated features.


Enabling a Selling Mode


When you set up your Counter or the Yoco POS App for the first time, we'll recommend a Selling Mode to you based on the business type you selected when you signed up with Yoco. Simply follow the POS setup journey and select the Selling mode tile to explore the different modes and activate the right one for your business.

If you're already using a Yoco point of sale system, you can set or change your Selling Mode at any time from the More menu.

  1. Tap the More tab on your Counter or in the yoco POS App.

  2. Select Selling Mode, then browse the available modes and tap the one that fits your business best.

  3. Tap Confirm to apply your selection.

  4. Your point of sale system will update immediately – no restart is required.


    💡 Good to know: Switching modes changes what you see on your point of sale, but it doesn't delete anything. Your products, customers, and sales history stay exactly where they are.

Important: Selling Modes are set per device. If you have more than one Counter or POS App-linked device, you'll need to set the mode on each device separately. This can be very useful if you have different stations set up for different purposes.

Selling Modes on portable POS


While Selling Modes is not yet available on handheld devices, the Sit-down/ Takeaway toggle will be visible on all Khumo devices, if you have Dine-in or Quick Service Mode configured on your Counter or in the Yoco POS App.

If you select the Sit-down option on your handheld device, simply tap the Assign table button to link the order to one of the tables on your Counter's Dine-in layout.


Switching Selling Modes


You can change your Selling Mode at any time without losing any of your sales data, product catalogue information, or customer records.

  1. Tap the More tab on your Counter or in the Yoco POS App.

  2. Tap the Selling Modes tile.

  3. Select the Switch button next to the mode you want to change to and follow the prompts. The change will take place immediately.


Need more help?

Start a conversation with a Yoco Support consultant via our in-app chat.

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