Your business isn't one-size-fits-all and your point of sale shouldn't be either. Selling Modes tailors your setup to the way you sell, putting the right tools front and centre so your team can spend less time navigating and more time serving customers.

We'll recommend a Selling Mode based on your business type and from there, your point of sale system adapts to the way you work, showing the tools, features, and terminology that make the most sense for your business.

New to Yoco Counter? Get set up with our step-by-step guide.

Types of Selling Modes

There are three Selling Modes – Food & Drinks, Appointments, and Shop – and each one adjusts your point of sale to match your workflow.

Food & Drinks

Recommended for

Includes

Restaurants and sit-down venues where staff take orders at the table.

High-volume counter service – cafés, food trucks, bakeries, and takeaways where speed is everything.

Core Plan →

Product catalogue with modifiers.
Order management to track and manage orders from start to payment.
Order types: sit-down or takeaway.
Quick charge on all Khumo devices for card payments.
Built-in tipping for staff.

Plus Plan →

Everything in the Core Plan, plus:

Yoco Loyalty

Pro Plan →

Everything in the Plus Plan, and:

Table management & reports on your POS device so you can see which tables are occupied, open, or waiting.
Table-side ordering with your Khumo devices.
Prep stations to send orders to print at the right kitchen, bar, or coffee station.
Stock control
Advanced staff permissions
Staff auto-lock

💡 Good to know: Before you can use table management and table-side ordering, you'll need to set up your tables in the Yoco App (mobile or web). Follow our step-by-step guide.

Appointments

Recommended for	Includes
Appointment-based businesses, including hair salons, barbers, spas, nail studios, physios, and massage therapists.	Core Plan → Product catalogue Services catalogue Built-in tipping for staff. Plus Plan → Everything on the Core Plan, plus: Calendar for making Bookings and viewing them at a glance. Staff commission tracking. Customer profiles Yoco Loyalty Pro Plan → Everything on the Plus Plan, and: Staff auto-lock

Need to create staff profiles? Find out how to set up your team before you start assigning appointments.

Shop

Recommended for	Includes
Retailers who sell from a catalogue – clothing stores, gift shops, electronics, homeware, and more.	Core + Plus Plan → Product catalogue Services catalogue Stock tracking Refunds Quick charge on all Khumo devices for card payments. Pro Plan → Everything on the Plus Plan, and: Stock control Advanced staff permissions Staff auto-lock

Need to set up your product catalogue first? Follow our guide to creating and managing your products.

Enabling Selling Modes

First time setting up your Counter or the Yoco POS App? We’ll suggest a Selling Mode based on the business type you signed up with. Not quite right for how you sell? Choose the one that fits best.

New to Counter? Follow our simple setup guide.

Switching Selling Modes

You can change your Selling Mode at any time without losing any of your sales data, product catalogue information, or customer records.

Tap the More tab on your Counter or in the Yoco POS App, then tap Selling mode.
Tap the View features button to explore the key features for each Selling Mode.
Tap the Switch button to change to the mode that fits your business best.
Your point of sale system will update immediately – no restart is required.

💡 Good to know: Switching modes changes what you see on your point of sale, but it doesn't delete anything. Your products, customers, and sales history stay exactly where they are.

❗Important: Selling Modes are set per device. If you have more than one Counter or POS App-linked device, you'll need to set the mode on each device separately. This can be very useful if you have different stations set up for different purposes.

Selling Modes on portable POS

While Selling Modes is not yet available on handheld devices, the Sit-down/ Takeaway toggle will be visible on all Khumo devices, if you have Food & Drinks mode configured on your Counter or in the Yoco POS App.

If you select the Sit-down option on your handheld device, simply tap the Assign table button to link the order to one of the tables showing on your Counter or Yoco POS App.

Need more help?

Start a conversation with a Yoco Support consultant via our in-app chat.