ℹ️ Table Management forms part of Dine-in and Quick Service, two of five Selling Modes designed to tailor your point of sale setup to the way your business works. Click here for more on Selling Modes and how they're connected to the Yoco Plans.
Once you've set up Table Management, the Tables tab will automatically appear on your Yoco Counter/Yoco POS App and any Khumo devices liked to your point of sale setup. This is where you and your team manages service throughout the day. It gives you a live view of every table on your floor, showing what's occupied or available, and detailing time seated, assigned staff member, spend, and guest count at a glance.
✨ Please note: The steps below are for Counter and the Yoco POS App. If you're using Table Management on a Khumo device (Khumo/Khumo 2/Khumo Print/Khumo Print 2), the process is almost exactly the same – there are just a few very small differences.
Starting a new order on a table
Log in to your Counter/Yoco POS App or Khumo device.
Tap the Tables tab.
Select an available table.
💡 Good to know:Tables are labelled either Available (in green) or Occupied (in red) so that you can quickly see which ones are free and which are in use.
You can use the tabs at the top of the screen to filter your tables by section.
After selecting an open table, enter the number of guests and seat the table.
You'll now land on the Sell tab with the table already linked to the order.
Add items to your order by tapping on the products in your product catalogue.
Once you've finished adding items to your order, tap the Send button to send the order through to the kitchen.
✨ Need to set up Prep Stations and printers? Click here to find out how to route items to the right prep areas and here to learn how to set up your printer to print order slips automatically.
As soon as the order has been sent to the kitchen. you'll be returned to the Tables tab.
To add additional items to the table, tap the table number to reopen the order, add the products and tap the Send button again.
When your customer is ready to pay, tap the Charge button, select the payment method, and complete the sale as usual.
💡 Good to know: Sit-down orders are attached to a table automatically. Takeaway orders remain unattached – they flow through the Orders tab instead.
Adding items to an open table
In the Tables tab, tap the table number to reopen the order.
When the table opens up (you'll be in the Sell tab), add the additional item(s) to the order, then tap the Send button to send the new items to the kitchen.
Charging and closing a table
In the Tables tab, tap the table number of the table you want to charge and close.
Review the order and if you're happy with it, tap the Charge button.
Select a payment method.
Once the payment has been approved, select the Done button.
The table status will reset to Available the moment the transaction is complete.
❗ Important: Once an order is closed, it can't be re-opened or edited. Double-check the order is complete before charging.
Changing the number of guests on a table
You can update the guest count at any point while a table is open.
In the Tables tab, tap the table number of the table you want to update.
Select the three horizontal dots in the top right corner of your screen and select Edit guests from the dropdown menu.
Adjust the number and select the Update guests button.
Moving a table
If guests move to a different table, or an order has been assigned to the wrong table, you can move it without losing any order data.
In the Tables tab, tap the table number of the table you want to move.
Select the three horizontal dots in the top right corner of your screen and select Move table from the dropdown menu.
Select the table you'd like to move the order to, then tap the Move to table button.
💡 Good to know: The full order history (items, guest count, time open etc.) carries over when a table is moved.
Moving a table to takeaway
Plans changed? You can convert a sit-down order into a takeaway order at any time.
In the Tables tab, tap the table number of the table you want to move.
Select the three horizontal dots in the top right corner of your screen and select Move to takeaway from the dropdown menu.
The order will immediately change to a takeaway and you'll have the option of adding a customer name at the top of your screen.
Changing the staff member on an table
Need to hand a table over to another staff member? Whether it's a shift change or a change in service, you can update the assigned staff member at any time.
In the Tables tab, tap the table number of the table you want to assign to another staff member.
💡 Shortcut: Press down and hold on the table you want to assign to another staff member. When the menu pops up, select the Assign staff option.
Select the three horizontal dots in the top right corner of your screen and select Change staff from the dropdown menu.
Tap the name of the staff member you'll be assigning the table to and select the Assign sale button.
Need more help?
Start a conversation with a Yoco Support consultant via our in-app chat.