Stock indicators show your staff which products are running low or out of stock right at the point of sale, and let you block sales for products with zero units. This ensures that your team can flag low stock before you run out and avoid awkward moments at the till. All three settings are managed in the Yoco App (mobile or web).
Stock indicators are only available on the Pro Plan.
Low stock indicator
With this indicator enabled, staff will see a Low stock message on Yoco Counter (top) and any of the Khumo devices (bottom), when a product drops below its stock alert level. The product can still be added to a sale – the indicator is just a reminder to order more.
Out-of-stock indicator
When this indicator is enabled, staff will see an Out of stock message on Yoco Counter (left) and any of the Khumo devices (right).
💡 Good to know: By default, you can still add an out-of-stock product to a sale. To prevent this from happening, you can enable the Out-of-stock sale block.
Out-of-stock sale block
When the Prevent sale of out-of-stock items setting is enabled in the Yoco App (mobile or web), an Out of stock message will appear on your Counter (left) and any Khumo device (right) as soon as a product runs out. The product will also be greyed out so it can't be added to a sale.
Stock indicators and the sale block are only available on the Pro Plan. Find out what else is available on this plan.
Stock indicators only show for products that have stock tracking switched on. Learn how to set up stock tracking.
Enabling stock indicators
Stock indicators are activated in the Yoco App (mobile or web) and applied to all your POS devices automatically.
Go to the Manage tab.
Select the Stock tile/widget.
Select the Stock settings button near the top of the screen.
Toggle on Show stock indicators in POS to display low stock and out-of-stock alerts on Counter and all Khumo devices.
Toggle on Prevent sale of out-of-stock items to stop staff from adding products with zero stock to a sale.
💡 Good to know: The out-of-stock sale block takes effect immediately across your devices. No restart is required.
Disabling stock indicators
To turn off any of the stock indicator settings:
Go to the Manage tab.
Select the Stock tile/widget.
Select the Stock settings button near the top of the screen.
Toggle off Show stock indicators in POS to remove low stock and out-of-stock alerts on Counter and all Khumo devices.
Toggle off Prevent sale of out-of-stock items so that staff can add products with zero stock to a sale.
💡 Good to know: The out-of-stock sale block will be disabled immediately across your devices. No restart is required.
❗Important: If you turn off Show stock indicators but keep Prevent sale of out-of-stock items on, the sale will still be blocked when a product hits zero, but staff won't see the Out of stock indicator before they try to sell it.
Keeping your indicators accurate
Indicators are only as reliable as the stock data behind them, so make sure to:
Record deliveries, transfers, and write-offs in Record stock so your quantities stay current. Learn how to record stock movements.
Set a low stock alert level per product so you know when to reorder before you run out. Learn how to set a low stock alert level.
If a quantity looks off, check the stock history to see what changed and when. Learn how to view stock history.
Need more help?
Start a conversation with a Yoco support consultant via our in-app chat.