With Prep Stations (available on the Accelerate Plan), you can send specific product categories to print at the right prep station – all from the same order on your Counter, Khumo, and/or Khumo Print.
✔️ Speedier service
Orders go to the right prep station, so staff can get food and drinks out faster.
✔️ Fewer mistakes
Prep stations only print the items they prepare, reducing mix-ups and missed items.
✔️ More focus
No more calling out orders or walking slips around – your space stays quieter and easier to manage.
💡 Before you start: Prep stations can only be used with product catalogues where individual products have been added to categories. Click here to find out everything you need to know about creating a product catalogue, adding categories, and then adding your products to these categories.
How to set up prep stations
Setting up your prep stations is a two-step process:
Link printers to prep stations in the Yoco POS App (on Yoco Counter).
1. Create a prep station
Select the Manage tab from the side navigation.
Select the Prep stations tile/widget.
Select the + Add prep station button.
Enter a name for your first prep station, e.g. Kitchen, Bar, Grill etc.
Select the Manage categories button.
Assign all the categories that are prepared in the kitchen, e.g. burgers, salads, and desserts, to this prep station.
✨ Want to add a new category to your prep station? Click here to find out how you can create a category and add your products to it, or add more products to an existing category – while you're setting up your prep station.
Select the Confirm button.
The name of your new prep station will now appear in the top left corner of the pop-up screen. You have three options:
• If you’re happy with the categories you’ve added to the prep station, select the X in the top left corner of the pop-up screen to close it.
• If you want to assign more categories to the prep station, select the Manage categories button.
• If you want to change the name of the Prep station, or delete it, select the pencil icon in the top right corner of the pop-up screen.
Your first prep station will now appear at the top of the list on your screen. To add your next prep station, select the + New prep station button and repeat steps 4 to 8 above.
🍕 Need to add a new category (with products) to your prep station?
🍕 Need to add a new category (with products) to your prep station?
Once you’ve added your existing categories to your new prep station, select the + New button in the top right corner of the pop-up screen to create a new category.
Enter a category name (required) and description (optional), choose a category thumbnail (optional), then select the Save button.
Select the new category from your list of categories to add it to your prep station.
Select the Confirm button.
A list of the categories you’ve assigned to the prep station will appear on the screen. Tap or click on the category you’ve just created to add products to it.
Select the Add products button.
All the products in your product catalogue will appear on screen. Scroll through them and choose the products you want to add to your new category.
Select the Confirm button.
🍔 Want to add additional products to an existing category?
🍔 Want to add additional products to an existing category?
Once you’ve added your existing categories to your new prep station, select the Confirm button.
A list of the categories you’ve assigned to the prep station will appear on the screen. Tap or click on the category want to add products to.
Select the Add products button.
All the products in your product catalogue will appear on screen. Scroll through them and choose the products you want to add to the category.
Select the Confirm button.
✏️ Need to rename/delete a prep station?
✏️ Need to rename/delete a prep station?
Select the Manage tab from the side navigation.
Select the Prep stations tile/widget.
Select the prep station you want to edit.
When the pop-up screen appears, select the pencil icon in the top right corner.
Enter a new name for the prep station, or select the Delete prep station button to remove it.
If you’ve chosen to delete the prep station, select the Delete button to confirm your decision.
2. Link your printer to your prep station
Now that you’ve created your prep stations and assigned the relevant categories to them in the Yoco App (mobile or web), it’s time to set up your printer and assign it to a prep station. This step happens in the Yoco POS App on your Counter device.
🖨️ Printer already set up?
🖨️ Printer already set up?
If you've already set up your printer(s) and you just need to assign them to a prep station, follow these steps:
Open the Yoco POS App.
Select the More tab in the navigation bar on the left of the screen.
Select the Printers tile/widget.
Select the Prep stations button in the top left corner of the screen.
Locate the prep station you want to assign a printer to and select the Assign printer button.
Select the printer you want to assign to your prep station.
Select the Save button.
💡 Good to know: You can also follow the steps above to assign a different printer to any or all of your prep stations.
Open the Yoco POS App.
Select the More tab in the navigation bar on the left of the screen.
Select the Printers tile/widget.
Select the Add printer button.
Make sure that your printer is plugged in and turned on. When you see the green light, select the Next button.
Load paper in your printer, if necessary, then select the Next button.
💡 Good to know: To load the paper in your printer, open the printer cover and insert the paper roll with the paper feeding in from the bottom. Then, close the cover securely. The red light will turn green when the paper is properly loaded.
Select the Bluetooth button, then the Next button.
Select your printer from the list of available devices – you can identify it using the last four digits of its serial number, which is printed underneath the printer.
Select the Next button.
Select the Pair printer button – you may be prompted to accept a pairing request.
A success message will appear on screen confirming that your printer has been connected. You can either to print a test receipt or skip to the next step.
Give your printer a name, e.g. Kitchen Printer, Bar Printer, etc. and toggle Order slips to the ‘on’ position. It's only necessary to toggle Bills & Receipts to the 'on' position when you're linking to a front-of-house printer that's located where customers will be transacting.
When the menu opens up on screen, select the Orders for specific prep stations button, then select the prep station(s) you want the printer to print orders for.
Select the Save button.
Once the printer is connected, it'll show on your screen with a summary of its connection method and settings. You're now ready to start taking orders, with each item in the order printing at the correct prep station according to its category.
✨ Are you using a Khumo and/or Khumo Print to take orders on the go? If you're using handheld devices with prep stations, make sure that you've assigned them to the same location as your Yoco Counter (if you're using our Locations feature). This will ensure that all orders taken on your Khumo and/or Khumo Print will automatically print to the correct prep station. Click here for a step-by-step guide.
✏️ Need to rename/delete a printer, or change its settings?
✏️ Need to rename/delete a printer, or change its settings?
Open the Yoco POS App.
Select the More tab in the navigation bar on the left of the screen.
Select the Printers tile/widget.
Locate the printer you want to make changes to, then select the Edit button to the right of the Test print button.
When the pop-screen appears, rename your printer, change what it prints and where it prints to, and/or select the Delete printer button to remove it.
Select the Save button.
Need more help?
Start a conversation with a Yoco Support consultant via our in-app chat.