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Tableside Ordering on Khumo

Learn how to set up tables in the Yoco App so your team can take orders tableside on your Khumo devices.

Once you've set up table management in the Yoco App (mobile or web), the Tables tab will appear automatically on all your linked Khumo devices, so your staff can take orders and manage tables straight from the floor. No extra setup needed.


Starting a new order on a table


  1. Tap the Tables tab on your Khumo home screen.

  2. Select an available table.

    💡 Good to know:

    • Tables are labelled either Available (in green) or Occupied (in red) so that you can quickly see which ones are free and which are in use.

    • You can use the dropdown menu at the top of the screen to filter your tables by section.

  3. After selecting an open table, enter the number of guests and tap the Seat guests button.

  4. Add items to your order by tapping on the products in your product catalogue. Tap the Add to order button before adding the next product.

  5. Once you've added all the items to your order, tap the View order button.

  6. Tap the Send button to send the order through to the kitchen.

  7. As soon as the order has been sent, you'll be returned to the Tables tab.

    Need to set up Prep Stations and printers? Click here to find out how to route items to the right prep areas and here to learn how to set up your printer to print order slips automatically.

💡 Good to know: Sit-down orders are attached to a table automatically. Takeaway orders remain unattached – they flow through the Orders tab instead.


Adding items to an open table


  1. Go to the Tables tab.

  2. Tap the table number to reopen the order.

  3. Tap the + Add items button and start adding new items to the order.

  4. When you've finished adding the new items, tap the View order button.

  5. Tap the Send button to send the new item(s) to the kitchen.


Charging and closing a table


  1. Go to the Tables tab.

  2. Tap the table number to reopen the order.

  3. Review the order and if you're happy with it, tap the Charge button.

  4. Select a payment method.

  5. Once the payment has been approved, the table status will reset to Available.

Important: Once an order is closed, it can't be re-opened or edited. Double-check the order is complete before charging.


Changing the number of guests on a table


You can update the guest count at any point while a table is open.

  1. Go to the Tables tab.

  2. Tap the table number to reopen the order.

  3. Select the three vertical dots in the top right corner of your screen.

  4. When the pop-up appears, select the Edit guests option from the list.

  5. Adjust the number of guests, then select the Seat guests button.


Transferring a table


If guests move to a different table, or an order has been assigned to the wrong table, you can move it without losing any order data.

  1. Go to the Tables tab.

  2. Tap the table number to reopen the order.

  3. Select the three vertical dots in the top right corner of your screen.

  4. When the pop-up appears, select the Transfer table option from the list.

  5. Select the table you'd like to move the order to, then tap the Transfer button.


💡 Good to know: The full order history (items, guest count, time open etc.) carries over when a table is transferred.


Moving a table to takeaway


Plans changed? You can convert a sit-down order into a takeaway order at any time.

  1. Go to the Tables tab.

  2. Tap the table number to reopen the order.

  3. Select the three vertical dots in the top right corner of your screen.

  4. When the pop-up appears, select the Move to takeaway option from the list and the order will immediately change to a takeaway order – an order number will automatically be assigned to it.

    ☀️ Want a fresh start each day? Head to Manage → Orders in the Yoco App (mobile or web) and enable a daily order number reset. Your order numbers will automatically start from #1 again at either 12am or 5am, making it easier to keep track of orders day by day.


Changing the staff member on a table


Need to hand a table over to another staff member? Whether it's a shift change or a change in service, you can update the assigned staff member at any time.

  1. Go to the Tables tab.

  2. Tap the table number to reopen the order.

  3. Select the three vertical dots in the top right corner of your screen.

  4. When the pop-up appears, select the Transfer staff option from the list.

  5. Tap the name of the staff member you want to assign to the table – the staff member's name will now reflect at the top of the screen next to the table details.


Viewing your Tables report


Your Tables report lives in your Reports dashboard and includes a breakdown of gross sales, guests served, tables turned, plus a whole lot more. Click here or go to Hub → Reports → Tables report to find out what else this report covers, and how it can show you what's working and where you need to focus.


Need more help?

Start a conversation with a Yoco Support consultant via our in-app chat.

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