ℹ️ Order Types form part of Dine-in and Quick Service, two of five Selling Modes designed to tailor your point of sale setup to the way your business works. Click here for more on Selling Modes and how they're connected to the Yoco Plans.
Order Types, in the Sell tab of your Yoco point of sale system, helps your team stay organised during service. Whether a customer is dining in or ordering takeaway, staff can assign the correct order type on Counter, the Yoco POS App and all linked Khumo devices, making orders easier to prepare, pack and serve.
Once an order type has been assigned, it appears in the following places:
The Type column on the Orders tab (for both open and closed orders).
💡 Good to know: Use the Type filter to view only sit-down or only takeaway orders across any date range.
Order slip printouts giving your kitchen and front-of-house team the context they need to prepare, pack, and serve orders correctly.
Orders Report which can be found in your Reports dashboard.
✨ Table Management (available on the Pro Plan) extends Orders and Order Types with a full view of all tables, and reporting. Click here to find out more about Table Management.
Selling with Order Types
→ Counter + Yoco POS App
Tap the Sell tab on your Counter/Yoco POS App.
Toggle the tab at the top of your screen to Sit-down or Takeaway – the order type will now be saved to your order.
Depending on whether you've selected Sit-down or Takeaway, you'll have the option of entering a customer name or table number.
Add items from your product catalogue or the sale amount.
Select the Card button if your customer is paying by card and the Payment options button if you customer is paying with cash or another non-card payment method.
Continue the sale as normal.
→ Khumo
Tap the New sale button on your Khumo/Khumo Print/Khumo 2/Khumo Print 2.
Add items from your product catalogue or the sale amount.
Tap the View order button.
Tap the Takeaway button at the top of your screen to enter a customer name for your order.
When you're done, tap the green button with the tick.
Continue the sale as normal.
Changing an order type
You can change your order type to sit-down at any point before you take payment for it. If you're on the Pro Plan and you're using Table Management, changing your Order Type from Takeaway to Sit-down will mean assigning your order to one of the available tables in your Tables tab. Here's how to do it.
✨ Want to get more out of your tables? Click here to find out how Table Management can help you and your staff stay organised.
→ Counter + Yoco POS App
Tap the Sell tab on your Counter/Yoco POS App.
Toggle the Order type tab to Sit-down – this change will automatically be logged in the order's history.
Select the Assign table button.
Select the available table you want to seat your guests at – use the tab at the top of the your screen to toggle between your different sections.
Tap the Move to table button.
Enter the number of guests at the table and tap the Seat table button.
The table will now appear at the top of your screen, along with the time guests were seated.
💡 Good to know: Changing an order type won't automatically reprint an order slip. If the change affects preparation or packaging, you'll need to communicate this to the kitchen directly.
→ Khumo
Tap the New sale button on your Khumo/Khumo Print or Khumo 2/Khumo Print 2.
Add items from your product catalogue, or add the sale amount.
Tap the View order button.
Tap the Takeaway button at the top of your screen.
When the pop-up appears, toggle to the Sit-down option and tap the Assign table button.
Select one of your available tables.
Enter the number of guests you want to seat, then tap the Seat guests button.
Tap the Send button to send the order to the kitchen.
💡 Good to know: Changing an order type won't automatically reprint an order slip. If the change affects preparation or packaging, you'll need to communicate this to the kitchen directly.
Need more help?
Start a conversation with a Yoco Support consultant via our in-app chat.