Running a busy kitchen on handwritten slips and shouted orders is a recipe for mistakes. Our Kitchen Display Screen puts every order (with all its modifiers) on a screen your kitchen team can actually see. The moment you ring something up, it's there. No slips to lose, no running back and forth, and no guessing what's been done and what's still waiting.
New to Yoco Counter? Before your Kitchen Display Screen can receive orders, you need to have Counter up and running. Get started with Counter here.
The Yoco Kitchen Display Screen connects to the following devices:
Note: The Kitchen Display Screen is available on our Plus Plan and Pro Plan. The Plus Plan is the right fit if your kitchen runs only one station. If it runs more than one station, the Pro Plan lets you connect multiple screens and route orders automatically to the right place using our Prep Stations feature.
Setting up your Kitchen Display Screen
Getting started with your Kitchen Display Screen is simple. Power on the screen, log in to your Yoco profile directly on the device, and follow the setup screens to to get everything working your way.
On the welcome screen, tap the Log in button.
Only Administrators, Managers, and Supervisors can set up the Kitchen Display Screen.
If you haven't signed up with Yoco or completed your Yoco profile, tap the Don't have a profile yet? link to get started.
Enter the Yoco email address/mobile number and password linked to your Yoco profile, then tap the Log in button.
Select the location where the Kitchen Display Screen will be used from the dropdown. This links the screen to the correct selling space in your Yoco profile.
💡 Good to know: This step only applies if you have multi-location management set up.
Tap the Next button.
Choose whether new orders appear on the left or right of the board.
Tap the Next button.
Switch on Tick off each item as it’s prepared to add a checkbox to each line item, so your team can mark items as they go.
Tap the Next button.
Choose how long a completed order stays visible on the board before it clears automatically. Adjust the hours, minutes, and seconds to suit your kitchen’s pace.
💡 Good to know: Tickets are automatically removed 12 hours after the order was sent, regardless of this setting.
Tap the Next button.
Switch on Colour-code orders by wait time, then set your Warning time (order turns amber) and Late time (order turns red) thresholds to match your kitchen’s pace.
💡 Good to know: Ticket banners change to grey as soon as the order is completed.
Tap the Next button.
To route orders to specific prep stations, scan the QR code on screen or go to Manage → Prep stations in the Yoco App (mobile or web). Then select which stations this screen should receive orders for. If you’re not using prep stations, tap Done to finish.
Note: Our Prep Stations feature is only available on the Plus Plan.
Your Kitchen Display Screen is now ready to receive orders.
❗ Important: Prep stations that show a No categories assigned message won’t receive any orders until you add categories to your product catalogue. Click here to find out how.
⭐ Top tip: Before your first service, ring up a test order on your Counter or Khumo handheld point of sale and check that the ticket arrives on your Kitchen Display Screen. It's the quickest way to make sure that everything's connected.
Using the Kitchen Display Screen
Taking and fulfilling an order is a four-step loop your whole team will have down before the first rush. Orders come in from Counter or a handheld device, and your kitchen team takes it from there.
A staff member takes the customer's order on Yoco Counter, a Khumo/Khumo 2, or Khumo Print/Khumo Print 2.
A ticket appears on the Kitchen Display Screen, showing:
All items in the order
Modifiers (e.g. oat milk, no onion, sauce on the side)
Order type (i.e. sit-down or takeaway)
The staff member who took the order
When the ticket is done, your kitchen staff taps the Ready button on the screen, then swipes the ticket away to dismiss it.
The moment a ticket is marked Ready in the kitchen, the status immediately updates to the same on your Counter.
What the kitchen sees
The Kitchen Display is designed to give your kitchen team a clear picture at all times of what's been ordered, and what needs to go out first. Ticket headers change colour over time, so nothing gets forgotten.
Colour | What it means |
🟢 Green | Order just came in |
🟠 Amber | Order has been waiting a while and needs to be moved on |
🔴 Red | Order has been waiting the longest and needs to be prioritised |
💡 Good to know:
You decide the time it takes for an order to change from green → amber and then from amber → red when you're setting up the Kitchen Display Screen. To change these timings, go to the Settings cog in the top left corner of the Kitchen Display Screen and open the Timers panel.
If an item is voided, it'll appear struck through on the Kitchen Display Screen with a Voided tag, so kitchen staff always knows what to ignore.
Page dots at the bottom of the screen let your kitchen team know if there are more tickets to check.
What front of house sees
Your front-of-house team will get some useful new information on their point of sale devices about what's happening in the kitchen.
Tables tab →
The Tables tab on Counter and all of the Khumo devices shows the kitchen status for each table. You'll see the order status (either Preparing or Ready), along with the table name, guest count, staff member, and time. As soon as the order is marked Ready on the Kitchen Display Screen, the order status will change from Preparing → Ready on your point of sale.
Orders tab →
The Orders tab shows the status (Preparing or Ready) of every open order at a glance, as well the order number, staff member, and time.
Note: You’ll only see a fulfilment status on your Tables and Orders tab if you have a Kitchen Display Screen connected to your profile. If you don't, your Counter will work the same way it always has.
Need more help?
Start a conversation with a Yoco Support consultant via our in-app chat.