Before we can settle your Yoco payouts into your bank account, it’s necessary for you to provide us with key information and complete a series of identification and verification checks. Not only is this a legal requirement, it’s also a critical part of making sure that we keep the Yoco payment network and community safe from risky and prohibited activity, fraud, financial crimes, and cybercrime.
How to get set up for payouts
As soon as you’ve completed the following steps, we can start making payouts into your bank account. In the meantime, you can continue to transact and we’ll keep your payout total safe.
✔️ Complete your Yoco profile
Once you’ve signed up with Yoco, the next step is to complete your Yoco profile by confirming your identity and providing us with business-critical information like your trading address and bank account details. You’ll automatically be redirected to the Yoco App (mobile or web) at the end of the sign-up process.
💡 Good to know: If at any point you choose to press pause on completing your Yoco profile, you can come back to it later by selecting the Complete your profile tile in the Hub tab of the Yoco App (mobile or web).
✔️ Submit your verification details Depending on how your business is structured, we may also need extra information or documents to complete the verification process. If we do, we’ll reach out to you via email to request these documents. Please read through our Setup FAQs for more details.
✨ Need to change your bank details? Click here for a step-by-step guide.
Payout guidelines
Standard payout
Yoco reconciles your transactions at midnight each day and pays you out the following day.
Standard payouts typically take 1–2 business days to reflect in your bank account, depending on your bank.
Any card transactions processed after midnight are added to the following day’s payout total.
Sundays and public holidays are non-banking days, so they delay the Standard payout process.
You must have a minimum balance of R15 to get a payout into your bank account.
Standard Payout Schedule
Transaction happens before midnight on: | Yoco pays you out on: | Payout reflects in your bank account on: |
Monday | Tuesday | Wednesday/Thursday |
Tuesday | Wednesday | Thursday/Friday |
Wednesday | Thursday | Friday/Saturday |
Thursday | Friday | Saturday/Monday |
Friday | Saturday | Monday/Tuesday |
Saturday | Monday | Tuesday/Wednesday |
Sunday | Next business day | 1–2 days later |
Public holiday | Next business day | 1–2 days later |
✨ Sundays and public holidays are not considered banking business days, so the payout process only starts on the next business day. For example, if there’s a public holiday on a Friday, Yoco will submit your Thursday payout to the bank on Saturday, and you will receive the money in your account on Monday or Tuesday, depending on your bank.
How to track your Yoco payouts
You can check the total of your next Yoco payout and view all previous payouts in the Yoco App (mobile or web).
By clicking on each individual amount in your Payouts history, you’ll be able to view the following details:
The total amount paid out to you.
The total sales included in the payout amount.
The total Yoco fees charged for those sales.
An itemised list of card transactions included in the settlement amount.
✨ Want to track your Yoco Fees? You’ll find everything you need to know about Yoco Fees and Plans here.
How to export your payouts history
It’s easy to export your payouts history for your own records and for accounting purposes.
Filter the payouts you’d like to download by date, status (paid, processing or failed), and type (payout or Instant Payout).
Click the download icon in the top right corner of your screen.
If you’re using the Yoco Web App, select CSV and then click the blue Download button at the bottom of your screen. If you’re using the Yoco Mobile App, select the Download CSV button.
Columns not displaying correctly in the CSV file? Click the toggle for the solution.
Columns not displaying correctly in the CSV file? Click the toggle for the solution.
Select File, then Import, then CSV File.
Check that Delimited is selected, not Fixed width. Select the Next button.
Make sure that Semicolon is selected and select the Finish button.
If you're asked where to insert the data, select New sheet.