Whether you're selling your Yoco card machine or have purchased one second-hand, the card machine will need to be removed from the original owner's Yoco profile, to make it available to be assigned to the new owner.
Steps required by the original owner of the Yoco card machine
Log in to your Yoco Mobile/Web App here.
Select your business name/logo from the menu of options, to access your Business Settings page.
Click on the Card Machines tile.
Locate the specific card machine to be transferred and select it from the list.
💡 If you're unsure about which card machine you need to transfer, simply match the card machine serial number (located on the back of the card machine) to the serial number on your Card Machine list. Click Remove card machine by selecting the tile with the red trash can icon, and confirm before the removal is complete.
That's it - you're all done! The card machine is now ready to be transferred to the new owner.
Please note: When you buy or sell a used Yoco card machine, the transfer of ownership invalidates the existing warranty on the device.
Steps required by the new owner of the Yoco card machine
IMPORTANT: The original owner of the card machine must have completed the steps above to remove the card machine from their Yoco profile, before you, the new owner, can complete your Yoco signup.
The new owner needs to complete signing up with Yoco:
When the "How can we get you started?" screen is displayed, select "I have a card machine already".
Locate your card machine's serial number (on the back).
Enter the serial number in the text box, and then select "Activate card machine"
IMPORTANT: Please note that only working card machines can be transferred or bought back. Yoco also accepts no responsibility for the condition of the card machine independently sold to a new owner.
Once you've completed your Yoco signup, you'll need to make sure you set up to get payouts by verifying your profile. Find out more here.