We’ve recently released the new (and improved) Yoco Web App to replace the original Yoco Business Portal!
If you haven’t yet made the switch, and are still using the old Business Portal to manage your profile, get the original Article here.
Whether you're selling your Yoco card machine or have purchased one second-hand, the card machine will need to be removed from the original owner's Yoco profile, to make it available to be assigned to the new owner.
Steps for the original owner of the Yoco card machine
Log in to your Yoco Web App here.
Select your business name/logo at the top of the menu on the left side of your screen, to access your Business Settings page.
Click on the Card Machines tile/widget.
Locate the specific card machine to be transferred
If you're unsure about which card machine you need to transfer, simply match the card machine serial number (located on the back of the card machine) to the serial number on your Card Machine list.Click 'Remove' and a pop-up will appear to confirm the removal, click 'Remove'
That's it - you're all done! The card machine is now ready to be transferred to the new owner.
Please note: When you buy or sell a used Yoco card machine, the transfer of ownership invalidates the existing warranty on the device.
Steps for the new owner of the Yoco card machine
IMPORTANT: The original owner of the card machine must have completed the steps above to remove the card machine from their Yoco profile, before you, the new owner, can complete your Yoco sign-up.
Sign up
The new owner needs to complete signup for their new business here.When the "How would you like to accept payments" screen is displayed, select "Register a Yoco card machine".
Locate the serial number of the card machine (located on the back)
Enter the serial number in the text box, and then select "Activate card machine"
Complete your profile with verification for payouts - find out more here.
IMPORTANT: Please note that only working card machines can be transferred or bought back. Yoco also accepts no responsibility for the condition of the card machine sold to a new owner.