Skip to main content
Legacy Price Plan: FAQs
Updated this week

If you joined Yoco before 20 November 2023, you’re on the Legacy price plan.

If you joined more recently, check out the new Core price plan here.


How does the transaction fee work?

A transaction fee is applied for each transaction you process. For example, if your transaction rate is 2.95% excl. VAT (which is 3.39% incl. VAT) and a customer pays R100 on your card machine, a transaction fee of R3,39 (incl. VAT) is deducted automatically and R96.61 is paid directly to you, into your bank account. For Mastercard and Visa, there is a maximum transaction fee of 2.95% excl. VAT. As your monthly turnover increases, your transaction fee drops (and never goes up again).

If your business processes over R200 000 per month in card payments, you can request custom transaction fees here, and we'll be in touch.


What is the transaction fee?

Yoco's transaction fee is the same, whether the transaction was done online (using Yoco Online Payments) or in-person (using a Yoco card machine) which ranges between 2.6% excl. VAT and 2.95% excl. VAT, depending on your Yoco turnover. For international transactions, fees range from 3.05 to 3.45% excl. VAT, depending on your turnover. The more you transact, the less fees you pay.


What do you mean, ‘the more I transact the less fees I pay’?

After 3 months of using your card machine and/or our online payment tools, based on your combined monthly turnover, Yoco automatically readjusts and lowers your transaction rate. Once your rate has been reduced we will never increase it again.

How the fee sliding scale works

As your monthly turnover increases, your transaction fee drops (and never goes up again).

Total monthly transactions with Yoco

R0–R20k

In-person and online card transactions at 2.95%, international online and Amex at 3.4% (excl. VAT)

R20k–R40k

In-person and online card transactions at 2.85%, international online and Amex at 3.3% (excl. VAT)

R40k–R60k

In-person and online card transactions at 2.75%, international online and Amex at 3.2% (excl. VAT)

R60k–R80k

In-person and online card transactions at 2.65%, international online and Amex at 3.1% (excl. VAT)

R80k–R100k

In-person and online card transactions at 2.6%, international online and Amex at 3.05% (excl. VAT)

R100k–R200k

In-person and online card transactions at 2.55%, international online and Amex at 3% (excl. VAT)

Instant EFT is always 2% (excl. VAT), with next day settlement.

If your business processes over R200 000 per month in card payments, you can request custom transaction fees here, and we'll be in touch.


Where can I view my Price Plan details?

You’ll find everything you need to know about your Price Plan, fees total and your next fees payment date on the Business Settings page in the Yoco Mobile/Web App. To get to this page, tap on your business logo or name in the menu on the top right of your screen in the Mobile App and bottom left of your screen in the Web App. Alternatively, just click here.


Did this answer your question?