Transferring ownership of a Yoco card machine
Updated over a week ago

We’ve recently released a new (and improved) Yoco Web App to replace the Yoco Business Portal. If you haven’t yet made the switch, you can still find details on using the original Yoco Business Portal below...

To join the future with us, find out about the new Yoco Web App here.

Whether you're selling your Yoco card machine or have purchased one second-hand, the card machine will need to be removed from the original owner's Yoco profile, to make it available to be assigned to the new owner.

Steps required by the original owner of the Yoco card machine

  1. Log in to your Yoco Business Portal

  2. Click on 'Business Settings'

  3. Click on 'Card Machines'

  4. Locate the specific card machine to be transferred

    Card Machines.png



    If you're unsure about which card machine you need to transfer, simply match the card machine serial number (located on the back of the card machine) to the serial number on your Card Machine list.

  5. Click 'Remove'

  6. A pop-up will appear to confirm the removal, click Remove

    Remove.png

That's it - you're all done! The card machine is now ready to be transferred to the new owner.

Please note: When you buy or sell a used Yoco card machine, the transfer of ownership invalidates the existing warranty on the device.

Steps required by the new owner of the Yoco card machine

IMPORTANT: The original owner of the card machine must have completed the steps above to remove the card machine from their Yoco profile, before you, the new owner, can complete your Yoco signup.

Sign up at signup.yoco.co.za
The new owner needs to complete signing up with Yoco.

  1. When the "How would you like to accept payments?" screen is displayed, select "Register a card machine".

  2. Locate your card machine's serial number (on the back).

  3. Enter the serial number in the text box, and then select "Activate card machine"

    ToO SU 2.png

IMPORTANT: Please note that only working card machines can be transferred or bought back. Yoco also accepts no responsibility for the condition of the card machine sold to a new owner.

Once you've completed your Yoco signup, you'll need to make sure you set up to get payouts by verifying your profile. Find out more here.

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