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Yoco Khumo: FAQs
Updated over a month ago

Does the Yoco Khumo link to my POS system?

No, the Khumo is a standalone device – it doesn’t need to be connected to a smartphone or other device, and it can’t link to a POS system (yet).


Does the Yoco Khumo need to be connected to WiFi?

The Khumo transacts with unlimited, ultra-fast 4G or by connecting to WiFi. No smart device Bluetooth pairing is required.


How long does the Yoco Khumo take to process a transaction?

The Khumo takes less than 3 seconds to process a transaction.


Will I need to pair my Yoco Khumo with a smart device?

No, the Khumo is a standalone hero and has been designed to meet all your payment needs, whether shared between a team, used for deliveries, or moved across different business locations.


Does the Yoco Khumo come charged?

Yes, the Khumo arrives fully charged (and raring to go!)


How long does the Yoco Khumo's battery last?

The Khumo’s battery should last for a full day’s worth of transacting.


Does the Yoco Khumo come with a SIM card?

Yes, the Khumo comes with one MTN and one Vodacom SIM card, so you can connect to the strongest signal wherever you are. It also comes with unlimited 4G data. The SIM cards only work in the Khumo and should never be removed.


What payment methods can my customer use on the Yoco Khumo?

The Khumo accepts all major cards, including American Express, via Tap, Chip, Swipe, PIN, and Apple Pay.


How do I activate Sales Tools on the Yoco Khumo?

Our tool management feature enables you to activate those Sales Tools that serve your business best. And if your priorities change, simply switch the tools on or off according to your needs.


What is Products for Khumo?

Products for Khumo makes ringing up your sales quick and easy, by allowing you to create your product catalogue on the Yoco Mobile App and/or Web App. Once you’re set up, simply pick the products from the list on your Khumo and add them to the bill. Choose from a complete, detailed list of your products (including variants like size, colour, and brand) and track your sales to identify which products are outshining the rest.


What is Staff Switching for Khumo?

Staff Switching for Khumo is a staff management feature that allows you to:

  • Create individual staff profiles, and easily switch between them, so that you can keep track of your staff sales during different shifts.

  • Cash up for each staff member and, by accessing this data, help your staff keep track of their sales and tips.

  • Track which staff member is using the card machine (and when) from the Yoco POS App, or Yoco Mobile/Web App.

  • Set up specific permissions for each staff member to protect sensitive information and allocate unique PINs to ensure secure handovers. These can be changed at any time from the Yoco Mobile/Web App.


Find out more and buy your own Yoco Khumo here.

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