With Yoco, there are no lock-in contracts, rentals, or hidden fees – you only pay when you use our services. All fees exclude VAT, unless otherwise stated.
Yoco Plans
We offer a number of transparent pricing structures, which we call the Yoco Plans. Not sure which Plan you're on or when your next payment is due? Click here to find out.
1. Original Plan
If you signed up with Yoco before 20 November 2023, you’re on the Original Plan – unless you've been placed on a custom rate through our Pro Plan.
Find out more about our Original Plan.
2. Starter Plan
You’re on the Starter Plan if you signed up with Yoco under the Yoco Go Starter promotion, or you signed up without buying a card machine (online payments only), or you signed up with Yoco and took over ownership of one of the following card machines:
Yoco Go
Yoco Neo
Yoco Pro
Yoco Lite
Good to know: If at any point you purchase a Yoco Khumo, Khumo Print or Neo Touch, you will automatically move from the Starter Plan to the Core Plan.
Find out more about our Starter Plan.
3. Core Plan
You’re on the Core Plan if you signed up with Yoco on or after 20 November 2023, and you bought or took over ownership of one of the following card machines when you signed up:
Yoco Khumo
Yoco Khumo Print
Yoco Neo Touch
Yoco Counter
Find out more about our Core Plan.
4. Pro Plan
If your business transacts more than R200 000 per month for 3 months in a row, you qualify for custom rates on our Pro Plan. This plan also includes 7-day-a-week support and a dedicated account manager.
Find out more about our Pro Plan.
If you qualify for our Pro Plan custom fee structure, start a conversation via our in-app chat and select 'About my Yoco fees' to find out about your new, lower rate.
How to check which Yoco Plan you're on
Select your business name/logo in the Yoco App.
Wait for the Business Settings page to open up.
Select the Plans tile to view your Yoco Plan details.
Yoco fees
You’ll notice two types of fees on your monthly invoice – transaction fees and payout fees. We charge these to cover the bank fees we pay on your behalf every time there’s a transaction on your account.
Transaction fees
Transaction fees are calculated as a percentage of each transaction and are charged every time you accept a payment online or with your Yoco card machine.
For example, if your transaction rate is 2.95% excl. VAT (3.39% incl. VAT) and a customer pays R100 on your card machine, a transaction fee of R3,39 (incl. VAT) is automatically deducted and R96.61 is paid into your bank account.
Good to know: By law, we are required to charge 15% VAT on our transaction fees. In line with industry standards, your transaction rates are referred to excluding VAT. If you’re registered for VAT, you can claim this back from SARS.
Payout fees
We charge a R2.50 (incl. VAT) payout fee per day that you transact. The payout fee only applies to the Yoco Starter Plan and is deducted from your daily transactions before the balance is paid into your Yoco account.
Good to know: The Money tab in the Yoco App includes a breakdown of the Yoco Fees you pay. Simply click on the Fees tile to view them.
