What is Payflex?
Payflex is a flexible ‘buy now, pay later’ service that lets you shop for your Yoco card machine, Yoco Printer, and/or Yoco Counter now, and pay it off in three or four interest-free instalments – whichever suits your business best. There’s no delay with your order; we process and deliver it to you as soon as you’ve paid your first instalment at checkout.
Payflex Payment Options
Payflex offers you two ways to pay for your Yoco device.
Pay in 3: Split your purchase into three equal, interest-free payments over three months. The first 33.33% is paid at checkout, with the remaining two payments being automatically deducted monthly.
Pay in 4: Split your purchase into four equal, interest-free payments over six weeks. The first 25% is paid at checkout, with the remaining three payments being automatically deducted every two weeks.
Please note: Fees are charged for missed payments.
✨ Still have questions about Payflex? Find the answers you’re looking for at payflex.co.za.
How to buy your Yoco card machine with Payflex
1. Visit Yoco.com, find the Yoco device (card machine(s), Yoco Printer, and/or Yoco Counter) that meets your business needs, and add it to your cart.
2. If you haven’t yet signed up to get paid with Yoco, select the Sign up and check out button and complete the Yoco sign-up process before being redirected to the checkout process (explained below). If you already have a Yoco profile, click the Check out here link. Or, select the View my cart button to review your purchase(s).
3. Enter your contact information.
4. Enter your shipping address.
5. On the Payment page, choose Payflex as the payment method.
6. You’ll now be redirected to the Payflex checkout page. If you haven’t used Payflex before, you’ll be prompted to create a Payflex account – this includes a quick credit check. If you’ve used Payflex before, you’ll be prompted to log in to your account.
7. Choose either the Pay in 3 or Pay in 4 option and view a breakdown of your instalment amounts and timing.
8. Your first instalment will be debited and your order processed, at which point you’ll be redirected back to Yoco.com, where you’ll see an order confirmation. Yoco and Payflex will also email you confirmation of your order.
✨ Payflex will remind you via email and SMS before each additional instalment is debited from your account.
💵 Payflex FAQs
Why do I need to create an Payflex account? It’s quick and easy to create an account and it enables Payflex to securely manage your payment plan, verify your identity, and ensure that you qualify for interest-free credit.
Can a business register for Payflex? Only individuals can register for Payflex as a credit check is done against your ID number.
What will I need to create a Payflex account?
• South African ID number
• A valid South African bank card (Visa or Mastercard)
• A South African mobile number
Can I create a Payflex account if I’m not South African? Unfortunately, Payflex is currently only available to South African residents with a valid SA ID number and a local bank account.
How long does it take to be approved by Payflex? You’ll know within seconds whether or not you’ve been approved, and can complete your purchase immediately.
Why can’t I get approved by Payflex? Approval is based on a credit and affordability check. If you haven’t been approved, it could be due to affordability concerns or other credit-related reasons. It’s worth trying again in the future, as approval criteria may change.
What if the card linked to my Payflex account expires, or is cancelled or frozen? If this happens, you’ll need to update your card details in your Payflex account to avoid missed payments or penalties.
Is there a fee for missing an instalment? Yes, Payflex charges a penalty fee for missed payments. They will however notify you if this happens and give you a chance to settle the outstanding amount. Always check your account balance before the scheduled payment dates (Payflex will remind you via email and SMS) to avoid extra charges.
Can I get a refund? Yes, you can be refunded, provided that you request a refund within 30 days of purchasing your Yoco device through Payflex – contact the Yoco Support Team via our in-app chat to start the refund process. If your device has been delivered, we’ll arrange for CCD Couriers to collect it from you. The refund will only be actioned once the device has been collected and returned to us. The full amount will be paid into the bank account linked to your Yoco profile.
Will a missed payment affect my Yoco profile or ability to transact? No, payment issues and penalty fees are managed directly by Payflex and won’t have any impact on your Yoco profile or your ability to transact.
What happens to my Yoco warranty if I'm paying through Payflex? As long as you’ve purchased a qualifying device, your warranty is active regardless of the payment method.
Can I pay off the amount owed to Payflex early? Absolutely! You can settle your full Payflex balance any time you like through your Payflex account – no penalties, no extra charges.
Still have questions? Head here or contact [email protected] for assistance.