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SIM Card Replacement Guide
SIM Card Replacement Guide

Just received your new SIM card from Yoco? Here's what to do next

Updated over a week ago

Before You Start

  • Power off your Yoco card machine

  • Have a standard SIM slot tool ready

  • Keep your Yoco-provided SIM card handy

How to Install it

  1. Remove SIM Tray - Use a standard SIM slot tool to unlock and gently remove the SIM card tray on the side of your Yoco card machine (switched off)

  2. Switch SIM Cards - Take out the old SIM and insert your Yoco-provided SIM card, facing in the same direction and side up

  3. Secure the Tray - Gently push the SIM card tray back into the card machine, until you hear a click

  4. Power Up & Connect - Turn on your machine and wait for connection

If it doesn’t automatically connect to the new SIM, go to your card machine ‘Settings’ to manually change ‘connection’ from WiFi or Bluetooth to SIM.

💡 Note: The data on your Yoco-provided SIM cards can only be used with your Yoco card machine(s), it's not possible to create a hotspot, and the SIMs won't work in another device.

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