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All about the Yoco Core Plan

Find out everything you need to know about our Core Plan and its related fees.

Updated today

You’re on the Core Plan if you signed up with Yoco on or after 20 November 2023, and you bought or took over ownership of one of the following card machines when you signed up:

  • Yoco Khumo

  • Yoco Khumo Print

  • Yoco Neo Touch

  • Yoco Counter


Core Plan fees

Core Plan fees include transaction fees, which are dependent on your monthly sales, and a connectivity fee of R49 (incl. VAT) per card machine you transact with in a month. If you don’t use your card machine(s) during the month, you won’t be charged the connectivity fee.

Transaction fees

Transaction fees are applied as a percentage of each transaction you process with Yoco and are worked out based on a sliding scale. In line with industry standards, your transaction fees are referred to excluding VAT.

  • Core Plan card transaction fees range from 2.5% to 2.95% (excl. VAT) for in-person payments with a local or international Visa/Mastercard.

  • Core Plan card transaction fees range from 3.0% to 3.4% (excl. VAT) for in-person American Express payments.

  • Core Plan transaction fees range from 2.55% to 2.95% for online payments made with a local Visa/Mastercard and from 3.0% to 3.4% for online payments made with an international or Amex card.

  • Instant EFT fees are fixed at 2.0% (excl. VAT) with same day settlement.

The more you transact, the less you pay

If, after using your Yoco card machine and/or our online payment tools for 3 months, your monthly turnover is more than R100 000, we’ll automatically reduce your transaction fees from 2.7% to 2.5%. And, once we’ve lowered your rates, we’ll never raise them again!


VAT on transaction fees

We are required by law to charge 15% VAT on all transaction fees. For example, if you make a sale for R100 with a transaction fee of 2.7% (excl. VAT):

Yoco fees (2.7% excl. VAT) = R2.70

SARS VAT (0.4%) = R0.40

Total fee (3.1% incl. VAT) = R3.10

Payout total = R96.90

If you’re registered for VAT, you can claim this back from SARS.


Transaction fee sliding scale

R0–R100k

R100k–R200k

In-person local cards

In-person international cards

In-person Amex cards

Online local cards

Online international cards and Amex

Online Yoco EFT

2.7%

2.95%

3.4%

2.95%

3.4%

2% (fixed rate)

2.5%

2.6%

3%

2.55%

3%

2% (fixed rate)

* All fees exclude VAT.

Good to know: Around the world, online transactions cost 0.5% more than card machine fees. To balance this out, combine your card machine and online transaction totals to get even lower fees for both.

Is your business making over R200 000 per month in sales?

Start a conversation via our in-app chat and select 'About my Yoco fees' to find out about our Pro Plan custom fee structure.


Connectivity fee

You’ll be charged R49 (incl. VAT) per month for each Yoco card machine with a SIM you transact with in a month. Card machines that include a SIM are the Khumo, Khumo Print, Neo and Neo Touch. If you don’t use your card machine(s) in a specific month, you won’t be charged the connectivity fee.

The monthly connectivity fee includes:

  • Free SIM cards with unlimited 4G data for all your Yoco transactions.

  • Connection to our platforms and servers for processing transactions.

  • Free replacement SIM (if required).

If you’re a seasonal business, you’ll only pay the connectivity fee for the months in which you transact. If you’re active in one month but not the next, we’ll carry over the cost to the following month (and so on). If you don’t transact for more than 3 months, we’ll suspend your SIM and write off any fees still owing.


Connectivity fee payment

Your connectivity fee(s) will be deducted from your payout in the month following the one in which the card machine was used. A pro rata rate will be charged for the first month. For example, if you signed up on the 15th of November, you’ll be charged R25 (15/30 * R49) on 1 December.

Once you’ve paid your connectivity fee(s) owing from the previous month and your balance exceeds the minimum payout amount of R50, you’ll receive your first payout for that month.

Your connectivity fee will reflect on your Yoco invoice as shown below.

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Find out more about Yoco fees here or explore the other Yoco Plans by selecting the relevant one below:


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