Ready to start accepting payments with your Neo Touch card machine now that it’s paired with your Lightspeed Retail (X-Series) POS software? Let’s take a closer look at how you can do that, and a lot more.
✨ Need help navigating your Lightspeed Retail (X-Series) POS? Visit the Lightspeed Retail Help Center.
Card payments
Create a new sale.
✨ You’ll find all the information you need to make sales, add discounts, and create lay-bys, here:
2. Select Yoco as your payment method.
3. The bill amount will now show on your Neo Touch device, and your customer taps or inserts their card to make the payment and complete the sale.
Cash payments
You'll find Cash management in the main menu of the Lightspeed Retail X-Series POS. With the required permissions, can add float amounts and record any cash that flows in or out of your point of sale.
Click here to find out more about managing cash with Lightspeed Retail (X-Series) POS.
Receipts
When your Neo Touch is connected to Lightspeed Retail (X-Series) POS software, your receipts are managed, sent and printed through your POS setup.
🧾 Find out about managing receipts through Lightspeed Retail here:
Note: Your customers will get Lightspeed receipts, so if your Retail X-Series POS has a printer, you'll also be able to print your receipts.
Refunds
Refunds are initiated from your Lightspeed Retail (X-Series) POS and can only be requested and completed successfully by the owner or a staff member with permission to perform refunds.
Find out more here:
✨ Once the refund has been authorised by Lightspeed, it will reflect in both in your Yoco and Lightspeed sales histories. Click here to find out more about your Lightspeed Retail POS sales history and how you can use it to view your bills and tables with their Yoco payments consolidated, resend receipts, and perform other management functions.
✨ Need more help? Click here to find out more about Lightspeed refunds.