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Yoco Gateway for Shopify: User Guide
Updated over 2 months ago

Keen to start transacting with Yoco Gateway for Shopify? Don’t let us hold you back! Here’s everything you need to know about this business-building plugin.

The benefits of Yoco Gateway for Shopify

Yoco Gateway for Shopify is easy to use and install (you can access it here) and ensures an outstanding webshop payment experience. Here’s what you can look forward to:

1. Multiple payment options

When you install the Yoco plugin, you immediately have access to these popular payment methods:

  • Debit and credit cards

  • Apple Pay

  • instantEFT

2. Simple fee structure

You pay a small fee on each transaction and as your sales go up, our fees go down – and stay that way. Plus, there are no lock-in contracts or set-up fees. Find out more about our transparent sliding fee structure.

Please note: Shopify charges additional fees for transacting with third parties. Find out more here.

3. Easy integration

Click on the link below to install Yoco for your Shopify site. With Yoco for Shopify there are no API keys to worry about – they’re all handled in the background so you can get on with business.

4. User friendly dashboard

The easy-to-navigate Yoco Dashboard allows you to keep track of your orders and payments in real time.

5. All the support you need

Our dedicated support team is available to give you and your business the support you need, when you need it. Contact them via our in-app chat.


Get started with Yoco for Shopify

Got a minute (46 seconds to be exact)? Take a look at our video, then follow the steps below to experience Yoco for Shopify free of charge – no trap-in contracts or hidden fees. Promise.

Ready?

Step 1: Sign up with Yoco

You must have a Yoco profile to receive payments with Yoco. No profile? Sign up now. Already part of our community? Move on to the next step.

Step 2: Install Yoco for Shopify

  1. Log in to your Shopify store.

  2. You’ll be redirected to the Shopify Admin page where you’ll click ‘Install’.

  3. You’ll now be redirected to the Yoco Web App. If you’re not logged in or you don’t have an account with Yoco, log in or sign up to continue. If you’re already logged in, confirm your Shopify store name and Yoco business account name (this step is especially important if you have more than one) and click ‘Continue’.

  4. When the app is installed, click ‘Go back to your Shopify store’.

  5. Click ‘Activate Yoco’ at the bottom of the screen. Yes, it really is that simple!

  6. Click ‘Save’ each time you make a change to the app settings.

Step 3: Perform a test transaction

We recommend that you complete a test transaction to make sure everything is running smoothly. Follow the steps below make sure that Yoco Payments is installed and activated and then try processing a small amount (at least R2.00) for payment.

  1. In Shopify select ‘Settings > Payments > Supported payment methods > Provider Yoco Payments > Manage’.

  2. Enable Test mode by selecting the box ‘Enable test mode > Save’.

  3. Start your testing!


Notifications

You and your customers will receive Yoco payment confirmation emails whenever a transaction is successfully completed. Find out more about managing your Yoco communication preferences here.


Shopify subscription fees

Shopify fees are separate to Yoco transaction fees. You can read more about our transparent sliding scale fees here.


Deactivating the Yoco application

  1. Click Settings > Payments on your Shopify store dashboard.

  2. Scroll down to the bottom of the Yoco screen and click ‘Uninstall Yoco’.


Do you have more than one Yoco Business Account and Shopify online store?

Follow these steps to make sure you’re installing the correct Shopify store with the right Yoco Business account:

  1. Log out of the Yoco Web App and Shopify Admin for all your stores.

  2. Open a new browser window and open the Yoco Web App in one tab and Shopify Admin in another.

  3. Log in to the Yoco App and check the business name and Shopify website name – you should be logged in to the business and store profiles you’re installing the Yoco Payment plugin for.

  4. Open this link and make sure that the account belongs to the correct Shopify store before you click ‘Install’.

  5. Once the plugin has been installed, complete a test transaction. When you’re directed to the Yoco payment page and asked to add your card details/select another payment method, make sure that the correct Yoco Business name is displaying on the checkout page.

Repeat this process for each of your Yoco Business accounts and Shopify online stores.


Syncing the Shopify Products list with the Yoco App

If you have a physical store and a Shopify store and you’re wondering if it’s possible to sync the products or warehouse stock items in your Shopify store with the Yoco App, the answer is unfortunately not at this moment.

Think we could improve the Yoco Payments plugin for Shopify? We’d love to hear your ideas! Follow the steps on this page to share your feedback with us.


Helpful Shopify Resources


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