Yoco and Apple Pay: FAQs
Updated over a week ago

Apple Pay is a secure and seamless online payment method with Yoco. Apple Pay is a popular digital wallet that enables your customers to make fast and secure payments, enhancing their shopping experience and increasing your conversion rates.

What is Apple Pay?

Apple Pay is a convenient and secure payment method that allows customers to make purchases using their Apple devices, including iPhone, iPad, Apple Watch, and Mac. It integrates seamlessly with web-based shopping for online.

What are the benefits of accepting Apple Pay?

  1. Enhanced Security: Apple Pay uses tokenization and biometric authentication, such as Touch ID or Face ID, to ensure that transactions are highly secure. It reduces the risk of fraud and unauthorized transactions.

  2. Improved Conversion Rates: Offering Apple Pay as a payment option simplifies the checkout process for your customers. This convenience can lead to higher conversion rates and reduced cart abandonment.

  3. Streamlined Checkout: With just a touch or a click, customers can complete their purchases, making the payment process quick and hassle-free.

How do I get Apple Pay with Yoco on my online payments?

If you’re using any of Yoco's online products, like Payment Link, Payment Page, Invoices, Gateway, or the Checkout API, there’s no need to take any additional steps to activate Apple Pay. Apple Pay will seamlessly appear as a payment option at Yoco's checkout without any further action required on your part.

How will my customers pay using Apple Pay with Yoco?

When your customers choose to pay with Apple Pay, they’ll have a smooth and secure experience:

  1. Selecting Apple Pay: During checkout, customers will choose the Apple Pay option.

  2. Authentication: Depending on their device, they’ll use either Touch ID or Face ID to verify the transaction.

  3. Payment Confirmation: Once authenticated, the payment is confirmed, and the order is placed.

What devices, browsers and countries does Apple Pay support?

Apple Pay is accessible on specific devices and web browsers, as well as in designated countries. For a comprehensive list of supported devices, browsers, and eligible countries, please read more here.

What will I be charged for using Apple Pay with Yoco?

Apple Pay will have the same transaction fees as all online payments.

Read more about Yoco fees here.

What are the supported card networks?

Our integration seamlessly supports the following card networks through Apple Pay: Visa, Mastercard, and American Express.

Does Apple Pay support 3DS?

Apple Pay provides robust support for Strong Customer Authentication (SCA) as it inherently incorporates authentication measures within its payment flows, using biometric verification or password entry as needed.

Where can I get more information on Apple Pay?

For more detailed information, please visit the official Apple website at apple.com.

Does Yoco also support Apple Pay for in-person payments?

Yes, Yoco has Apple Pay acceptance available on all our card machines.

Troubleshooting FAQs

Can I use Apple Pay to take payments on the Yoco App?

No, unfortunately the Yoco App is not able to accept Apple Pay transactions.

Are there any Yoco online payment methods that don’t support Apple Pay?

Yes, the outdated Thrive and BlackBird APIs won’t have Apple Pay available.

My customer is getting an error when paying with Apple Pay - what now?

Please ask your customer to try using a different card or contacting their card issuer for assistance. It could mean that their bank account or card are not Apple Pay eligible, or they may be trying to make payment on an older device that doesn’t support Apple Pay.

My customers can’t see Apple Pay at checkout - what could be the reason?

Please make sure that your customers are using an Apple device and web browser compatible with Apple Pay (like Safari) and are located in a supported country. For specific device and browser compatibility information, and to check if your customers’ countries are supported, read more here: Apple Pay Compatibility.

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