Live chat with a Yoco Consultant
Start a live chat in the Yoco App here: https://m.yoco.com/3OZE1bG
For a secure and personalised chat experience with direct access to a consultant, reach out to us through the Yoco App.
Our support consultants are available for live chat every day from 08:00 to 17:00. Outside of these hours, you can either chat with AI Support, or opt to leave a message or request a call for assistance, and our team will respond as soon as we're back online.
Need to download the Yoco Mobile App?
For iPhone or iPad: Download from the Apple App Store.
For Android: Download from Google Play Store.
How do I chat to a consultant through the Yoco App?
Log in to your Yoco App using your email and password (the one you signed up with).
Tap your business name/logo in the bottom menu to open Business Settings
Look for the blue chat icon in the bottom-right corner
Tap "Send us a message"
Choose a category for your query and type your message
Can't login to the Yoco App? Reset your password here
Chat to us between 08:00 to 17:00 every day, or get fast answers after-hours from our Bot Assistant on WhatsApp.
Simply scan the QR code, or click the button below to start a chat.
Prefer speaking over typing? Feel free to send us a voice note via WhatsApp 🎤
Phone
If you prefer to speak directly with us on a call, simply initiate a chat within the Yoco Mobile/Web App, and request a call. We'll be happy to assist you over the phone.