Skip to main content

How to Contact Yoco Support

Find out how to get in touch with Yoco Support via chat, the Yoco App, or WhatsApp.

Yoco Support is here to help keep your business running smoothly. Connect with our consultants daily during business hours, or get help from our AI Support after hours via the Yoco App (mobile or web) and WhatsApp.


Live chat with a Yoco Consultant


Start a live chat in the Yoco App here: https://m.yoco.com/3OZE1bG

Our support consultants are available for live chat every day from 8am to 5pm. After hours, you can chat with our AI Support, leave a message or request a call for assistance, and our team will respond as soon as we're back online.

How do you chat to a consultant through the Yoco App?

  1. Log in to the Yoco App (mobile or web) – use the email address and password you signed up with.

  2. Look for the blue chat icon in the bottom right corner of the Hub, Sales, or Money tab, or in your Settings tab.

  3. Select Send us a message.

  4. Type in your message.

Can't log in to the Yoco App? Find out how to reset your password here.


WhatsApp


Chat to us between 8am and 5pm every day, or get fast answers after hours from our AI Support on WhatsApp.


Scan the QR code, or click the button below to start a chat.


Phone


If you prefer to speak directly with us on a call, initiate a chat in the Yoco App (mobile or web), and request a callback. Callbacks can be scheduled Monday–Saturday between 8am and 5pm.

Did this answer your question?