Live chat with a Yoco Consultant
For a secure and personalised chat experience with direct access to a consultant, reach out to us through the Yoco App (Mobile or Web).
Our support consultants are available for live chat every day from 08:00 to 17:00. Outside of these hours, you can either chat with our Support bot, or opt to leave a message or request a call for assistance, and our team will respond as soon as we're back online.
Need to download the Yoco Mobile App?
For iPhone or iPad: Download from the Apple App Store.
For Android: Download from Google Play Store.
How do I chat to a consultant through the Yoco App?
Go to your Business settings page by selecting your business name/logo from the bottom of the tabs menu.
Click on the blue chat icon, located on the bottom-right corner of the screen.
Click on the chat icon and click Send us a message.
Select the most relevant option for your query and send us a message.
Chat to us between 08:00 to 17:00 every day, or get fast answers after-hours from our Bot Assistant on WhatsApp.
Simply scan the QR code, or click the button below to start a chat.
Prefer speaking over typing? Feel free to send us a voice note via WhatsApp 🎤
Phone
If you prefer to speak directly with us on a call, simply initiate a chat within the Yoco Mobile/Web App, and request a call. We'll be happy to assist you over the phone.