How does the Yoco Go work?
The Yoco Go operates by using the Yoco POS and connecting to a smartphone or tablet via bluetooth.
Note: You'll also need a stable WiFi or hotspot to process transactions.
Does the card machine come with a SIM card?
No, the Yoco Go pairs with your smartphone/tablet via Bluetooth, which must be connected to stable internet.
Do I have to download the Yoco POS to use the Yoco Go?
Yes, the Yoco POS must first be downloaded but it's free to download and quick to install. You can sign up and complete your profile in the (free) Web or Mobile App, and take your business to the next level with epic sales features.
Which devices are compatible with the Yoco POS and Yoco Go?
The Yoco POS is compatible with Android 6 and iOS 12 (and above) smartphones and tablets:
Download the Yoco Point of Sale (POS) App here for Android
Download the Yoco Point of Sale (POS) App here for IOS
Download the Yoco Point of Sale (POS) App here for Huawei
Minimum software requirements:
For iOS:
iPhone 4S (and above)
iPod Touch
iPad 3 (and above)
For Android:
Android 4.4.4 (Gingerbread) and above
800x480 screen resolution and higher
3G/LTE internet connectivity
GPS
Bluetooth connectivity
512MB RAM or more
How long does the battery last?
The Yoco Go's battery should last a whole day of transacting on one full charge.
Which cards can the Yoco Go accept?
Yoco card machines accept all major cards: Get paid with any card from VISA or Mastercard (from any bank). Enjoy the speed and safety of Tap payments with Yoco — as well as swipe, chip & PIN, and mobile payments. Learn more here.
Can I enter card numbers manually?
No, Yoco card machines can only be used for in-person card payments, where both the card and cardholder are present. See more about our terms here.
Can I use the product catalogue on the Yoco POS?
Yes! The Yoco Go can integrate with all the features of the Yoco POS - including creating and customising your own product catalogue on the free Yoco Mobile and Web App, for seamless billing and checkout on the Yoco POS.
Find out more about the Yoco POS here.
Can I create staff profiles for login?
Absolutely! You can easily create different staff profiles, and assign different permission levels for security on the Yoco POS App.
Find out more about the Yoco POS here.
How do I do a transaction on the Yoco Go?
You'll first need to download the Yoco POS App to sign up and complete your profile with Yoco. You'll then use Bluetooth to pair your Yoco Go card machine with the device on which you downloaded the POS App. Once paired, you'll start sales from the Yoco App before passing your Yoco Go to your customers for quick and easy card payment. After that, you'll send them a digital receipt via SMS or email, and have a live record of all your sales updated in the Yoco POS App.
Find out more and buy your own Yoco Go here.