A 4G Neo card machine, a Neo Printer that can also be used for all-day charging, a 1m USB-C cable, and 3 x 40mm thermal paper rolls (for printing your receipts).

Yes, you can buy the Neo Printer and charging station separately, at the Yoco online store for R999.

Yes, the Neo Plus comes with a 4G SIM card loaded with unlimited data, but we recommend pairing it to a POS system via Bluetooth, for the best payments experience.

Yoco card machines accept all major cards via Tap, Chip, Swipe, PIN, and Apple Pay.

The Neo Plus is specially developed to integrate with Lightspeed X-Series, Lightspeed K-Series, Loyverse, and SalonBridge. Before setting up your integration, make sure you’ve updated both your Neo Plus and your POS software to the latest version.

First, make sure you’ve downloaded the Yoco App from the Google Play Store, iStore or Huawei App Gallery. Sign in, or sign up and create your Yoco business profile on the Yoco POS App (find out more here).

Now you’re ready to start pairing your Yoco Neo Plus:

Make sure you’ve first paired your POS with your Neo Plus via Bluetooth.

Next, open your Yoco-compatible POS/Software: Yoco POS, Lightspeed X-Series, Lightspeed K- Series, Loyverse, and Salonbridge. Process a test transaction for at least R15 on your POS, and select card payments through Yoco to pay. All information from your sales will automatically be integrated and shared with your POS/Software.
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You’ll get 3 paper rolls in the box. Neo Plus uses a 40mm thermal paper roll, which is a standard size, easily found in many stationery shops or online stores.

Don’t worry! That won’t happen. You’ll get a paper warning on your Yoco Neo Plus before the receipt starts printing, and have the chance to replace your paper roll, before printing. You can also always reprint any of your receipts from your transaction history, right on the Neo.

Updates will install automatically, but you can also check for updates manually. To install an update manually, go to ‘Menu’ >> ‘Check for Updates’, and your Neo will check for and install the latest update, if available.

You can process refunds on the Yoco Neo Plus for eligible transactions processed in the last 48 hours. To process a refund, go to ‘Menu’ >> ‘Sales History’, select the transaction you want to refund, and tap on the ‘Refund’ button.

You can accept tip payments from your customers by enabling the tips feature on your POS system or on your Neo Plus. To activate tips on the Neo Plus, go to ‘Menu’ >> ‘Payment Settings’ >> ‘Tips On’.

All transactions for the day are captured in your Sales History on the Neo Plus machine, and in the Yoco POS App (and Business Portal). You can also print out receipts after each transaction, if you prefer a paper copy for recon.

Yep, it’s already charged when you get it.

Your Neo Plus should be able to do a full day of transacting without being plugged in. But, when it’s connected to the charging dock in a countertop setup, it’ll look sleek and beautiful while also keeping your Neo fully charged — so you’ll never have to give battery life another thought.

Yes, the Neo Plus comes complete with a charging dock, and you can leave your device plugged in on your countertop for all-day transacting. Even when the power goes off, the printer has a battery backup that lasts all day.

The charging cable is 1.5m long, so you have the freedom to position your docking station however suits your countertop setup best.

The Yoco online store offers a wide variety of accessories for your card machines, such as charging POS stands and pouches; and also hardware options for your business, like iPad and Tablet stands, cash drawers, and Bluetooth receipt printers.