Before transacting with the Yoco POS App, make sure your smartphone or iPad/tablet is connected to the internet, and that your connection is stable. You can connect through WiFi or mobile data (LTE, 3G, 4G, or higher).
✨ The Yoco POS App uses 50–100KB per transaction, which means you can process between 10,000 and 20,000 sales with 1GB of data.
Testing your internet connection
Log in to the Yoco POS App.
Select the More tab from the navigation bar if you’re using the app on an iPad/tablet, or the Menu tab if you’re using the app on a mobile phone.
Select the Get help tile.
Scroll down and select Test your internet connection under the 'Troubleshooting' heading.
If your internet connection is stable, the app will display the following:
• Your device is connected (under the 'Is Connected' heading)
• Good connection (under the 'Connection Quality' heading)
✨ If your connection is unstable, your transaction will fail and an error message will appear.
Mobile data strength depends on your network provider and how strong their coverage is where you are. Check your provider’s coverage map below to see what’s available in your area.