Yoco Fees: FAQs
Updated over a week ago

Yoco offers transparent pricing, with no lock-in contracts, no rentals, and no hidden fees. You only pay when you use, and our transaction rates drop as you grow - and we’ll never raise them again.

Here’s what you need to know

At the moment, there are two different fee structures at Yoco. We recently updated our fees, to offer better rates to new customers joining our ecosystem. We’ll soon be expanding our range of pricing options further, and opening them up to everyone on the platform. However, for now, there are two different fee packages that coexist:

  • If you signed up with Yoco before 20 November 2023, you’re on the Original pricing structure.

  • If you signed up with Yoco on or after 20 November 2023, you’re on the new Core pricing structure.


What are the fees on the Core pricing structure?

Our new lower Core package card transaction fees range from 2.5% to 2.7% (ex. VAT) and American Express card fees between 3% and 3.4% (ex. VAT), depending on your monthly sales. This includes free settlement, every business day. The more you transact, the less you pay. You’ll also be charged a connectivity fee of R49 (inc VAT) for each card machine you use to transact in a month.

For online payments, our transaction fees range from 2.55% to 2.95% for Visa/Mastercard payments, and for international cards it ranges between 3% and 3.4% - depending on your turnover. Instant EFT has a fixed 2% (ex VAT) fee - with same day settlement.

If your business processes over R200 000 per month in card payments, you can request custom transaction fees here, and we'll be in touch.

Find out more about how Core pricing works here.


What are the fees on the Original pricing structure?

Yoco's Original transaction fee is the same, whether the transaction was done online (using Yoco Online Payments) or in-person (using a Yoco card machine) which ranges between 2.6% (ex. VAT) and 2.95% (ex. VAT), depending on your Yoco turnover. For international and AMEX transactions, fees range from 3.05 to 3.45% (ex. VAT), depending on your turnover.

The more you transact, the less fees you pay.

Find out more about how Original pricing works here.


Why does Yoco charge a transaction fee?

A transaction fee is charged by payments providers to cover the costs of managing and clearing the safe transfer of your funds. We charge a transaction fee due to inter-bank and processing costs.


Why did Yoco change how it charges transactions fees?

We recently updated our fees, to offer better rates structures to new customers joining our ecosystem. We’ll soon be expanding our range of pricing options further, and opening them up to everyone on the platform, but our intention is to grow our business offering along with the needs of our maturing ecosystem.


If I’m on the Original fees, can I switch to the new Core fees?

Unfortunately not yet - we’re working on a price proposition for our existing customers, with the potential to switch to our new pricing. For now, you can contact our support team to add you to our waitlist for the new pricing. And as soon as we have it ready, we’ll contact you to make the switch ASAP.


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